Postal Service does not track beyond the US border. If your tracking is showing “pre-shipment” status, your order is in the queue at our facility and will be processed as soon as possible.
#Trenches generals update
Please note that tracking will not update until your package has been picked up and scanned by USPS which will occur once your order is complete. In that second email, you will find your tracking number. You will receive an email confirmation after placing your order, and a second email when your order is sent to processing.Most of our orders ship from our warehouse in VA via U.S.Please note that returns or exchanges must be initiated within one year of purchase in order to qualify. Refunds typically appear on your statement 1-2 business days after the refund is initiated. In the event a requested item is unavailable, we will notify you first thing.
Please allow 3-5 days for processing on all returns and in stock exchanges. Items must be returned within one year of purchase, in original condition, to qualify for an exchange or refund. To request a prepaid shipping label start the exchange/return process, please use our contact form to get in touch with us. If your shirt isn't the right fit, or you aren’t fully satisfied with your purchase, we’ll replace your order or give you your money back at no extra cost to you. We want our customers to love our shirts, and their buying experience with us – to put it simply, if you're not happy, we're not happy! For that reason, we offer free returns and exchanges on all orders.
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